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Printing a Network Configuration Page and check the details, share the same on your next post. Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.In this case, contact your Internet service provider to assign different names to both the networks. If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network.This printer supports only 2.4GHz network.Make sure the printer and the MAC are connected to the same wireless network.How far is the printer located from the WiFi router?.Chinese Welcome to the HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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